Privacy Policy

Big Idea Bubbles is a family of bubble show and bubble party operators serving Atlanta, Orlando, Tampa, Jacksonville, and Fort Myers. This site is operated by Big Idea Entertainment LLC, which controls the domain and is the data controller. Individual markets are operated by independent licensees. This policy explains what information we collect when you use bigideabubbles.com, why we collect it, and who we share it with.

If you have questions about anything here, email digital@bigideaentertainment.com.

Information you give us

When you request a quote or submit a booking inquiry, we collect the information you enter on the form. That includes your name, email address, phone number, the market you are booking in, your event date and start time, event type, estimated guest count, the venue address, and any notes you add.

Corporate and large-event inquiries also collect your company name, expected attendance, and budget range if you provide one.

We ask for this information so we can quote your event accurately and get in touch. We do not sell it.

Information collected automatically

Like most websites, we collect some information automatically when you visit: your IP address, browser and device type, the pages you view, and the site or advertisement that referred you.

We use cookies and similar technologies for this. The main ones are:

• Attribution cookie (_bib_attr) — a first-touch record of how you first arrived: the referring source and any campaign parameters on the link you followed. Stored for 90 days.
• Google Analytics cookies (_ga and related) — measure how the site is used so we can improve it.
• Meta cookies (_fbp, _fbc) — measure whether our Facebook and Instagram advertising is working.

Two other things happen automatically:

• Server logs. Our hosting provider records standard request information — your IP address, browser and device type, and the pages you request — to keep the site running and to protect it from abuse.
• Fonts. Our typefaces load from Google Fonts, which means Google receives the request and can see your IP address when a page loads.

Most browsers let you block or delete cookies in their settings. Blocking them will not stop you from using the site or submitting an inquiry.

Analytics

We use Google Analytics 4 to understand how people find and use this site. Event-level analytics data is retained for 14 months, after which it is deleted automatically.

Advertising and measurement

We advertise on Facebook, Instagram, and Google. To understand which advertisements actually lead to bookings, we share information about form submissions with those platforms.

We use the Meta Pixel and Meta’s Conversions API. When you submit a form on this site, information you entered — including your name, email address, phone number, and the city, state, and postal code of your event — is converted into an irreversible cryptographic hash before it leaves your browser or our server, and the hashed values are sent to Meta so it can measure whether an advertisement led to your inquiry. Hashing converts a value such as an email address into a fixed string of characters that cannot be read or reversed back into the original; Meta receives the hashes, not the underlying values. This happens automatically for form fields on this site.

We do not share the contents of your inquiry — your event details, venue address, notes, or budget — with advertising platforms.

Who we share information with

We share information with service providers who help us run the business. Each one receives only what it needs:

• Our local operators. Orlando, Tampa, Jacksonville, and Fort Myers are run by independent licensed operators. If you submit an inquiry for one of those markets, your inquiry goes to that operator so they can quote and run your event. Atlanta is run by Big Idea Entertainment Atlanta LLC.
• Booking and customer records — PartyProManager and Pipedrive, which hold event and contact details so we can schedule and follow up.
• Email — Google Workspace for inquiry notifications, and Mailchimp if you opt in to marketing email.
• Hosting and content — Vercel and Sanity, which serve this website.
• Analytics and advertising — Google and Meta, as described in the sections above.

We may also disclose information if the law requires it, or to protect the safety of our staff, customers, or guests at an event.

Children’s privacy

Our events are built for kids, but this website is not. It is directed at the adults who book us — parents, schools, daycares, churches, and community organizations. We do not knowingly collect personal information from anyone under 13, and we do not market to children.

If you believe a child has submitted information through this site, email us and we will delete it.

Your choices

You can ask us to:

• Tell you what information we hold about you
• Correct anything that is wrong
• Delete your information
• Stop using your information for targeted advertising
• Unsubscribe from marketing email — every marketing email also has an unsubscribe link

Email digital@bigideaentertainment.com and we will respond within 45 days. We may need to confirm your identity before acting on a request, and we may need to keep some records where the law requires it.

How long we keep information

We keep inquiry and booking records for as long as we need them to serve you and to meet our tax and insurance obligations. Analytics data is retained for 14 months as described above; advertising data expires on the schedules set by Meta and Google.

Security

Form submissions are transmitted over an encrypted connection, and access to our booking and customer systems is limited to staff who need it. No system is perfectly secure, but we take reasonable steps to protect what you give us. If a breach affects your personal information, we will notify you as required by Georgia law.

Changes to this policy

If we change how we handle your information, we will update this page and change the effective date at the top. Material changes will be noted here.

Contact us

Big Idea Entertainment LLC
Kennesaw, Georgia
digital@bigideaentertainment.com